Terms of Service
Last Updated: August 25, 2026
Welcome to Merch Tour Boutique.
These Terms of Service (“Terms”) govern your access to and use of https://merchtourboutique.com/ (the “Site”), including any purchases, services, features, and communications made available through the Site.
Throughout these Terms, the terms “we,” “us,” and “our” refer to Merch Tour Boutique. By visiting our Site, placing an order, or otherwise using our services, you agree to be bound by these Terms.
Please read these Terms carefully before using the Site or making a purchase.
1. General Conditions
By using this Site, you confirm that you are legally capable of entering into a binding agreement under applicable law.
Our products and services are currently offered to customers within the United States only.
You may not use our Site, products, or services for any unlawful or unauthorized purpose.
You agree not to:
- Violate applicable federal, state, or local laws
- Interfere with the security or operation of the Site
- Attempt unauthorized access to our systems or accounts
- Introduce viruses, malware, malicious code, or other harmful technology
- Use automated systems to abuse, overload, scrape, or disrupt the Site
- Provide false or misleading information when placing an order
- Use the Site in a manner that infringes the rights of another person or entity
We reserve the right to refuse or restrict access to the Site when reasonably necessary to protect our customers, business, systems, or legal rights.
2. Online Store Terms
Our Site provides customers with the ability to browse and purchase products offered by Merch Tour Boutique.
When placing an order, you agree to provide current, complete, and accurate information, including:
- Full name
- Billing information
- Shipping address
- Email address
- Phone number, where requested
- Payment information required by the payment provider
You are responsible for reviewing your order details before submitting your purchase.
3. Product Information
We make reasonable efforts to display product descriptions, sizes, images, colors, and other product information accurately.
However, the appearance of colors may vary depending on:
- Device
- Monitor or display settings
- Screen brightness
- Lighting conditions
Product images are provided to help customers understand the general appearance and design of the item.
Please review the applicable product description and available size information before placing an order.
We may update product information, specifications, availability, or descriptions when reasonably necessary.
4. Product Availability
All products displayed on the Site are subject to availability.
We may:
- Add or remove products
- Update product options
- Limit quantities
- Discontinue an item
- Correct inventory information
If an item becomes unavailable after an order has been submitted, we may contact you to discuss available options or issue an appropriate refund to your original payment method.
5. Prices
Product prices are displayed on the Site in U.S. dollars (USD) unless otherwise stated.
Prices may change from time to time.
The price applicable to your purchase is generally the price displayed at the time you submit your order, subject to correction of genuine technical or pricing errors.
Shipping charges and any applicable taxes will be displayed or calculated as applicable during checkout.
6. Pricing or Information Errors
Although we make reasonable efforts to maintain accurate product and pricing information, typographical, technical, or administrative errors may occasionally occur.
If we identify a material error affecting an order, such as an incorrect price or unavailable product, we may contact you before fulfillment.
Where appropriate, you may be offered the opportunity to continue with corrected information or receive a refund if the affected order cannot be fulfilled.
7. Orders and Order Acceptance
Submitting an order through the Site does not necessarily mean that the order has been accepted for fulfillment.
After an order is placed, you may receive an order confirmation email acknowledging that we received your order.
We may review orders for reasons including:
- Payment authorization
- Address verification
- Product availability
- Potential fraud or unauthorized activity
- Material pricing or technical errors
We reserve the right to decline or cancel an order when there is a legitimate reason to do so.
If payment has already been successfully collected for an order that we subsequently cancel, an appropriate refund will be issued to the original payment method.
8. Payment
Customers may use the payment methods displayed as available during checkout.
Payment processing may be provided by third-party payment service providers, including PayPal or other payment options shown at checkout.
By submitting payment information, you represent that:
- You are authorized to use the selected payment method
- The payment information provided is accurate
- You authorize the applicable payment provider to process the transaction
We do not necessarily receive or store complete payment card information when payments are processed directly through third-party payment providers.
Payment providers may process your information according to their own terms and privacy policies.
9. Fraud Prevention and Order Verification
To protect customers and our business, some orders may be reviewed for potential fraud, unauthorized payment activity, or inaccurate information.
We may request reasonable additional information when necessary to verify an order.
We reserve the right to decline transactions that reasonably appear to be fraudulent, unauthorized, or otherwise inconsistent with these Terms.
10. Shipping
Merch Tour Boutique currently ships only within the United States.
Our standard order processing time is:
1–3 business days, Monday through Friday
Our order cut-off time is:
5:00 PM Eastern Time (ET), Monday through Friday
Orders submitted after the daily cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Shipping Options
| Shipping Method | Cost | Transit Time | Total Estimated Delivery Time |
|---|---|---|---|
| Standard Shipping | $5.99 | 5–10 business days | 6–13 business days |
| Fast Shipping | $15.99 | 2–5 business days | 3–8 business days |
| Free Shipping | Orders $80.00+ | 5–10 business days | 6–13 business days |
Estimated delivery time includes both processing and shipping transit time.
Delivery estimates are not guarantees. Carrier delays, weather conditions, transportation disruptions, holidays, or other circumstances outside our reasonable control may affect delivery.
For complete information, please review our Shipping Policy available on the Site.
11. Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address.
Please check your shipping details carefully before placing your order.
If you discover an address error, contact us as soon as possible at:
We will make reasonable efforts to assist before shipment, but address changes cannot be guaranteed after an order has entered processing or has been shipped.
12. Tracking Information
Once an order has been shipped, customers will generally receive a shipping confirmation email containing tracking information when available.
Tracking systems are operated by shipping carriers and may require some time to display the first update after shipment.
13. Returns
Eligible products may be returned within 30 days from the date of delivery.
To qualify for a return, items generally must be:
- Unworn
- Unused
- Unwashed
- In their original condition
- With original tags attached, where applicable
- In original packaging, where applicable
A valid order number or proof of purchase is required.
Approved eligible returns are handled by mail.
We provide:
- Free return shipping for approved returns
- Prepaid return shipping label
- $0.00 restocking fee
Customers must contact us before mailing a return.
For complete return requirements and instructions, please review our Return & Refund Policy.
14. Refunds
After an approved return is received, we will inspect the returned product.
If the return is approved following inspection, the refund will be processed within 5 business days.
Approved refunds are issued to the original payment method used for the purchase.
Your bank, card issuer, PayPal, or other payment provider may require additional time to post the refund after we have processed it.
15. Damaged, Defective, or Incorrect Items
Customers should inspect their orders after delivery.
If you receive an item that is damaged, defective, or different from what you ordered, please contact us at:
Please provide:
- Your order number
- A description of the issue
- Photographs of the item when applicable
After reviewing the issue, we may provide an appropriate resolution, which may include a replacement at no additional charge or a refund.
Please review our Return & Refund Policy for additional information.
16. Intellectual Property
Unless otherwise stated, the Site and its original website content, including its:
- Layout
- Text
- Graphics
- Store branding
- Website design elements
- Original photographs
- Logos owned by us
- Software and Site functionality
are owned by or licensed to Merch Tour Boutique and are protected by applicable intellectual property laws.
Nothing in these Terms grants you ownership of our Site content.
You may use the Site for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, republish, commercially exploit, or systematically copy our original Site content without permission, except where otherwise permitted by law.
Third-party trademarks, names, artwork, or other intellectual property appearing where applicable remain the property of their respective rights holders.
17. Customer Content and Communications
If you voluntarily send us photographs, messages, reviews, feedback, or other information in connection with customer service or an order, you represent that you have the right to provide that material.
Customer service materials will be handled in accordance with our Privacy Policy and used as reasonably necessary to respond to your request, investigate an issue, or provide our services.
18. Prohibited Uses
You may not use the Site:
- For unlawful activities
- To violate intellectual property rights
- To submit false or fraudulent information
- To distribute malicious software
- To interfere with Site security
- To collect information about other users without authorization
- To impersonate another person
- To attempt unauthorized access to our systems
- To conduct fraudulent purchases or payment activity
- To interfere with the normal operation of the Site
We may restrict or terminate access when reasonably necessary in response to misuse.
19. Third-Party Services
Our Site may rely on third-party services to provide functions such as:
- Payment processing
- Shipping
- Order fulfillment
- Website hosting
- Analytics
- Technical infrastructure
Your use of certain third-party services may also be subject to the provider’s own terms and privacy practices.
We are not responsible for controlling the independent policies or systems of third-party service providers.
20. Third-Party Links
The Site may occasionally contain links to third-party websites.
These links may be provided for convenience or as part of services used by our store.
We do not control third-party websites and are not responsible for their content, availability, privacy practices, or terms.
You should review the applicable policies of any third-party website you choose to visit.
21. Privacy
Your submission and use of personal information through the Site is governed by our Privacy Policy.
Our Privacy Policy explains:
- What information we collect
- How information is used
- When information may be shared
- How cookies may be used
- Your applicable privacy rights
- How to contact us about privacy-related matters
Please review the Privacy Policy available on merchtourboutique.com.
22. Website Availability
We make reasonable efforts to maintain the availability and functionality of our Site.
However, we do not guarantee that the Site will always operate without interruption.
Access may occasionally be affected by:
- Maintenance
- Technical problems
- Hosting interruptions
- Security issues
- Internet service disruptions
- Events outside our reasonable control
We may update, modify, suspend, or discontinue parts of the Site where reasonably necessary.
23. Disclaimer of Warranties
To the extent permitted by applicable law, the Site and its services are provided on an “as available” basis.
Nothing in these Terms excludes warranties, protections, or rights that cannot legally be excluded under applicable consumer protection laws.
We do not make guarantees regarding uninterrupted website availability or circumstances beyond our reasonable control.
24. Limitation of Liability
To the maximum extent permitted by applicable law, Merch Tour Boutique and its representatives will not be liable for indirect, incidental, special, or consequential losses arising solely from circumstances outside our reasonable control.
Nothing in these Terms is intended to limit or exclude liability where such limitation or exclusion is prohibited by applicable law.
Your statutory consumer rights remain unaffected.
25. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of the Site, material violation of these Terms, or infringement of another person’s rights.
This section does not reduce or waive any consumer protections that cannot legally be waived.
26. Termination
We may suspend or restrict access to the Site when reasonably necessary because of:
- Fraud
- Unauthorized activity
- Security threats
- Material violation of these Terms
- Unlawful use of the Site
Obligations and liabilities relating to transactions completed before termination may continue where applicable.
27. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The remaining provisions will continue in effect.
28. No Waiver
Our failure to immediately enforce any provision of these Terms does not mean that we permanently waive our right to enforce that provision.
29. Entire Agreement
These Terms, together with our policies referenced on the Site, including our:
- Privacy Policy
- Shipping Policy
- Return & Refund Policy
constitute the terms governing your use of our Site and services.
If a specific policy provides more detailed terms for a particular subject, the applicable specific policy should be read together with these Terms.
30. Governing Law
These Terms and transactions through the Site are governed by applicable laws of the United States and, where applicable, the laws of the State of Connecticut, without limiting any mandatory consumer protections that apply under law.
31. Changes to These Terms
We may update these Terms from time to time to reflect changes in:
- Our services
- Business operations
- Website functionality
- Applicable laws
- Regulatory requirements
When these Terms are updated, the revised version will be posted on this page and the “Last Updated” date will be changed.
Your continued use of the Site after an update is subject to the revised Terms to the extent permitted by applicable law.
32. Contact Information
Questions regarding these Terms of Service may be directed to us using the information below:
Store Name: Merch Tour Boutique
Website: https://merchtourboutique.com/
Representative: Anthony Mckiernan
Business Address: 25 Stonecrest Rd, Ridgefield, CT 06877, United States
Phone: +1 203-470-5703
Email: [email protected]
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Eastern Time (ET)
For order-related inquiries, please include your order number when contacting us so we can assist you more efficiently.